FREQUENTLY ASKED QUESTIONS

Find quick answers to common questions about our equipment, services, and support. We're here to help clarify any concerns you may have.

We offer a wide range of high-performance equipment, including GPUs, workstations, servers, laptops, desktops, tablets, projectors, and more. Our inventory is regularly updated to provide the latest technology for your projects.

While our primary focus is on business rentals, we also cater to individuals for personal or short-term projects. Contact our team for specific rental terms.

No, we offer flexible rental periods to meet your needs.

You can rent the equipment for any duration that fits your needs, from a few days to several months or even years. Our flexible rental plans are designed to cater to both short-term and long-term business projects.

We provide services PAN India, with our main office in Ashok Vihar, New Delhi, and a service center in Naraina, Delhi. Our extensive network ensures timely delivery and support nationwide.

Yes, you can upgrade or switch your equipment during your rental period, subject to availability. Simply contact your Relationship Manager (RM) for assistance with your request.

Absolutely. We offer 24/7 technical support to ensure that any issues you face are resolved promptly. Our team of experienced engineers is always available to provide maintenance and troubleshooting.

To extend your rental term, inform us at least a week before your current rental period ends, and we will be happy to accommodate your request.

If you find the delivered equipment unsatisfactory, contact your RM immediately. We will replace the equipment promptly to ensure your satisfaction.

Payments can be made through various methods, including bank transfers, credit/debit cards, and online payment gateways. The rental cost depends on the type of equipment, duration, and additional services requested. Our team will provide a detailed payment plan when you finalize your order.

If the equipment malfunctions during the rental period, contact your RM or our support helpline immediately. Our team will diagnose the issue and either repair or replace the equipment as needed at no additional cost.

Yes, we offer optional insurance for rented equipment for added peace of mind. The insurance covers accidental damage and loss. Please discuss with our customer care team for more details and associated costs.